Welcome to Alan's Hints 'n Tips
Welcome to Alan's Hints 'n Tips What do I use to open this? |
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My computer tells me it can't open a file I've received !!! What do I do? You tried to open an attachment (or other file) and your computer says words like: |
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You can have a go at some of the options that are listed BUT make sure the box where it says 'Always use this program to open this file' is UN-CHECKED! If the selection you made doesn't work then you might have trouble trying another one. There is a way to correct things if you do get into trouble by not un-checking the box. Go back to the file and LEFT-CLICK it ONCE, (this will select the file) then press the shift key and while holding it down RIGHT-CLICK the mouse button. You will bring up the requester for selecting which program you want to use to open the file. Carry on trying different programs but be aware that you may NOT have the correct one on YOUR computer. See also Why some attachments don't work and What suffix is this for? and A more comprehensive list of file suffixes
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